Frequently Asked Questions
Everything you need to know about your Beatbot Sora 10 experience.
What surfaces does the Beatbot Sora 10 clean?
The Beatbot Sora 10 is designed to efficiently clean pool floors, walls, and the waterline, adapting to various surfaces including vinyl, concrete, and fiberglass.
How long does the shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days to arrive at your doorstep.
What is your return policy for the robotic pool cleaner?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your Sora 10, you can return it in its original packaging for a full refund.
Does the Beatbot Sora 10 come with a warranty?
Yes, every Sora 10 purchase includes a 2-year manufacturer's warranty covering any defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm to make your purchase easier.
Is the Sora 10 suitable for large residential pools?
Absolutely. The Sora 10 features an extended battery life and advanced navigation algorithms designed to cover large residential pools up to 50 feet in length.